Privacy Policy
Last updated: February 2026
1. Introduction
KeeperGo is committed to protecting your privacy. This policy describes how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data Controller
KeeperGo, based in the Netherlands, is responsible for the processing of your personal data.
3. Data Collected
We collect the following data:
- Identification data: Name, email address, phone number
- Profile data: Photo, location, experience (for goalkeepers)
- Payment data: Processed securely through Stripe
- Usage data: Booking history, ratings, preferences
- Technical data: IP address, browser type, device
4. Purposes of Processing
We use your data to:
- Provide and manage the platform services
- Process payments and transfers
- Send notifications about bookings and matches
- Improve the user experience
- Comply with legal obligations
- Prevent fraud and ensure security
5. Legal Basis
Data processing is based on:
- Contract performance: Necessary to provide the services
- Consent: For marketing communications
- Legitimate interest: Service improvement and fraud prevention
- Legal obligation: Compliance with tax and regulatory requirements
6. Data Sharing
We may share data with:
- Other users: Name and ratings are visible on the platform
- Payment processors: Stripe to process transactions
- Service providers: Hosting, analytics, communications
- Authorities: When required by law
7. International Transfers
Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.
8. Data Retention
We retain your data for as long as your account is active or as necessary to provide you with services. Transaction data is kept for 7 years for tax purposes. You may request the deletion of your account at any time.
9. Your Rights (GDPR)
You have the following rights:
- Access: Obtain a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request the deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to processing in certain circumstances
- Restriction: Restrict the processing of your data
- Withdraw consent: At any time, without affecting the lawfulness of prior processing
10. Security
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls and continuous monitoring. Payments are processed securely through Stripe, which is PCI DSS certified.
11. Cookies
We use essential cookies for the operation of the platform and analytics cookies to improve our services. You can manage your cookie preferences in your browser settings.
12. Changes to this Policy
We may update this policy periodically. We will notify you of significant changes through the platform or by email.
13. Contact and Complaints
To exercise your rights or for privacy-related questions, contact us:
Email: [email protected]
If you are not satisfied with our response, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).